Due to the high-alert Vigipirate plan, large suitcases, travel bags or large backpacks (exceeding 40 cm) are prohibited. Thank you for your understanding. Individual lockers are available at the museum entrance, only small bags and bagpacks (below 40 cm) are allowed.
For safety reasons and due to the size of the rooms, the maximum capacity for temporary exhibitions is limited to 35 persons simultaneously.
To see the rules and regulations applicable to visitors to the Museums of the City of Paris (in French), click here.
Tuesday to Sunday, from 10am to 6pm.
The ticket office closes at 5.30pm and shop at 5.45pm.
Closing at 5pm on December 24 and 31st.
The museum is open on some public holidays: May 8, May 30, July 14 and November 1st, 2019.
Closed on Mondays, January 1st, May 1st, August 15, November 11 and December 25, 2019.
The museum bookshop / gift shop is open at the same hours.
Visioguides are available in French, English and Spanish at the front desk. Fees : 5€
Admission fees may vary depending on the exhibition.
Concessions: Youth and young adults (18-26), groups from 10 people onwards, school teachers and librarians, large families and holders of the Paris Pass Famille, members of : la Sauvegarde de l'Art Français, la Société de l'Histoire de l'Art Français, la Société francaise d'archéologie, la Société nationale des Antiquaires de France.
Free admission: youth 17 and under, beneficaries of the following income support supplements (RSA, allocation parents isolés, allocation personnalisée d'autonomie et aide sociale de l'Etat pour les réfugiés), disabled and their personal care attendant, job seekers, City of Rome residents (Paris twin City), City of Paris employees and councillors in activity or retired, professional visual artists with written evidence, art professionals (International Association of Art Critics, museum guides, French and foreign curators, « la commission du Vieux Paris », art press reporters and federations, ICOM and ICOMOS members), members of the City of Paris’ Museums Friends of organization.
Full list and conditions here. Valid proof of identity (eg. passport, school pass) must be presented at the counter to enjoy concession admission.
To book online tickets for the exhibitions, please visit: billetterie-parismusees.paris.fr
Cash, credit and debit cards (except American Express), checks.
Metro: Saint-Paul (line 1), Chemin-Vert (line 8), Rambuteau (line 11)
Bus: lines 29 (Turenne-Saint Gilles / Payenne), 69 (Saint-Paul), 76 (Saint-Paul), 96 (Saint-Paul)
Vélib': station No.4013 Vieille du Temple - Francs Bourgeois, station No.3002 Saint Gilles - Turenne
VISITORS WITH DISABILITIES
Please note that the museum is not wheelchair accessible and has no elevator.
Click here for more information on access for visitors with disabilities.
The Cognacq-Jay museum has been awarded with the QualiParis label since 2016. This label, attributed by an independant organisation, attests the quality of service in hospitality.